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Report problems with software and online services, including Box and Smartsheet.


Request support for your custom web application, website, or anything covered by your Service Level Agreement. If this is an emergency (e.g. your site is not responding) and it is outside of business hours, call the IT Support Center at 877-937-8338.


Includes technical support for Zoom, including Zoom enabled conference rooms.


Request to change an external title.


To request assistance with onboarding (not hiring) once your employee has accepted an offer


Inquire about submitting an invoice or check payment status of submitted and approved invoices (to be paid by WestEd) and is not shown in Cognos or non-labor report. See Tracking Payment Status on Inside WestEd for more info. To submit an invoice for payment, see Getting Your Vendor Paid on Inside WestEd.


Support for in-office copiers and printers.