My Recently Visited Services
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
Submit questions about leave balances reflected on your biweekly statement of accrued leave balances or in Costpoint Timesheets.
Training for select supported software and online systems.
Change your address, personal email or phone number in WestEd systems and Benefits systems. For any WestEd email alias change, please create an IT Help ticket.
Request for help regarding Concur usage, both travel and non-travel expense, or charges to WestEd-issued credit cards. Visit Concur Expense on Inside WestEd for more info.
Submit question about how to approve or reject your employee's timesheet.
Requests to change the content area of an existing project or portfolio of projects.
Complete an Exit Form to notify HR that you are leaving – this will notify your direct manager.
Request to update PAC proposal record information including proposal value, proposal start and end dates, budget approval statuses, etc.
Inquiries about expense report for mileage reimbursement for local travel in your private automobile. Visit Concur Expense – Local Mileage Reimbursement on Inside WestEd for more info.
Submission form to collect general information about the payroll request that can’t be located in the service catalog.
Assistance on sending a check to WestEd's Los Angeles lockbox. For more information on what to do with a WestEd check, please visit Receiving checks or credit card payments.
Ask questions about our retirement vendor TIAA or request a change.
Request help for all travel that requires airfare, overnight stay, rental car, and travel bookings.
Request support for your custom web application, website, or anything covered by your Service Level Agreement. If this is an emergency (e.g. your site is not responding) and it is outside of business hours, call the IT Support Center at 877-937-8338.
Report problems with software and online services, including Box and Smartsheet.
Request assistance to complete forms to set up WestEd as a new vendor to receive payments from existing contracts. Forms include: WestEd W-9, set up Automated Clearing House (ACH) or Electronic Funds Transfer (EFT), complete New Vendor Set Up Forms, and supplier portals for WestEd. For proposal/RFP stage forms, please reach out to ID.