Popular Services

Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.

Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.

Report problems with software and online services, including Box and Smartsheet.

Includes technical support for Zoom, including Zoom enabled conference rooms.

Ask any general billing questions, for example: questions about receiving payments for honorarium, stipends, or meal reimbursements.

Request changes or edits to existing content or request new content to be added to WestEd.org.

Request to update PAC proposal record information including proposal value, proposal start and end dates, budget approval statuses, etc.

General request including Technical Difficulties, Training, and/or Systems Access or Setup such as Adaptive user access or create a new Adaptive sandbox.

Request assistance to complete forms to set up WestEd as a new vendor to receive payments from existing contracts. Forms include: WestEd W-9, set up Automated Clearing House (ACH) or Electronic Funds Transfer (EFT), complete New Vendor Set Up Forms, and supplier portals for WestEd. For proposal/RFP stage forms, please reach out to ID.