Popular Services
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Report problems with software and online services, including Box and Smartsheet.
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
Questions about and training for using your WestEd issued computer and peripherals.
General request including Technical Difficulties, Training, and/or Systems Access or Setup such as Adaptive user access or create a new Adaptive sandbox.
Submission form to collect general information about the request that can't be located in the service catalog.
Support for Inside WestEd, including the online applications found under All My Active Items.
Request Virtual Desktop Interface (VDI)
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?
Help with infrastructure-oriented software tools, including project tools developed by IT.
Submission form to collect general information about the request that can't be located in the service catalog.
Includes technical support for Zoom, including Zoom enabled conference rooms.
Request access to WestEd Enterprise Tableau Server or request assistance with access issues.