Popular Services
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Report problems with software and online services, including Box and Smartsheet.
Requests and/or questions related to Adaptive, Cognos or Costpoint reports for existing projects.
For project leads; request a Box folder structure for your project.
Help with infrastructure-oriented software tools, including project tools developed by IT.
Submission form to collect general information about the request that can't be located in the service catalog.
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?
Change your FTE % (Full Time Equivalent). Notifies your manager for approval. Must occur with a payroll cycle.
Request to update manager, area of work, or division/department for one of your direct reports
Request help with OKTA setup, and multifactor authentication & password resets. Okta is currently WestEd’s identity and access management provider.
To request a change in your workspace or to request an assigned workspace.
Questions about and training for using your WestEd issued computer and peripherals.
Training for select supported software and online systems.