Popular Services
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Report problems with software and online services, including Box and Smartsheet.
Request for help regarding Concur usage, both travel and non-travel expense, or charges to WestEd-issued credit cards. Visit Concur Expense on Inside WestEd for more info.
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
Includes technical support for Zoom, including Zoom enabled conference rooms.
Assistance on sending a check to WestEd's Los Angeles lockbox. For more information on what to do with a WestEd check, please visit Receiving checks or credit card payments.
Myself or my guest(s) will need to park in WestEd San Francisco's building parking lot. This service allows you to request parking for yourself or guests at WestEd San Francisco.
To request a change in your workspace or to request an assigned workspace.
General request including Technical Difficulties, Training, and/or Systems Access or Setup such as Adaptive user access or create a new Adaptive sandbox.
Request assistance to complete forms to set up WestEd as a new vendor to receive payments from existing contracts. Forms include: WestEd W-9, set up Automated Clearing House (ACH) or Electronic Funds Transfer (EFT), complete New Vendor Set Up Forms, and supplier portals for WestEd. For proposal/RFP stage forms, please reach out to ID.
Request to access Confidential Computing Environment
Questions about and training for using your WestEd issued computer and peripherals.
Request changes or edits to existing content or request new content to be added to WestEd.org.
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?