Popular Services
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Report problems with software and online services, including Box and Smartsheet.
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
Request support for your custom web application, website, or anything covered by your Service Level Agreement. If this is an emergency (e.g. your site is not responding) and it is outside of business hours, call the IT Support Center at 877-937-8338.
Request for help regarding Concur usage, both travel and non-travel expense, or charges to WestEd-issued credit cards. Visit Concur Expense on Inside WestEd for more info.
Request to access Confidential Computing Environment
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?
Ask any general billing questions, for example: questions about receiving payments for honorarium, stipends, or meal reimbursements.