Popular Services

Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.


Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.


Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.


Request to change an external title.


Request help with OKTA setup, and multifactor authentication & password resets. Okta is currently WestEd’s identity and access management provider.


Report problems with software and online services, including Box and Smartsheet.


Submission form to collect general information about the request that can't be located in the service catalog.


Request laptop computers for new staff.


Requests and/or questions related to Adaptive, Cognos or Costpoint reports for existing projects.


How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?


Request Help from the Data Protection Office (DPO)


Request a refund for a CloverGo or PayPal transaction. For check refunds, please visit Accounts Payable's "New Check for Vendor (<$3k)"


Access credentials and fobs provide you access to WestEd locations and at times, areas within the location. This service will provide you support for your current credentials and fob.


Help with infrastructure-oriented software tools, including project tools developed by IT.


Questions about and training for using your WestEd issued computer and peripherals.


Request from Contracts for Finance to confirm the project type once a contract has been processed and confirm the incorporated budget in the contract aligns with the approved proposal budget.


Training for select supported software and online systems.