Popular Services
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Report any known or suspected hardware or data security incident.
Report problems with software and online services, including Box and Smartsheet.
Ask any general billing questions, for example: questions about receiving payments for honorarium, stipends, or meal reimbursements.
Help with infrastructure-oriented software tools, including project tools developed by IT.
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?
Includes technical support for Zoom, including Zoom enabled conference rooms.
Request to End an external temporary employee's assignment. Request to extend an external temporary employee's assignment
Questions about and training for using your WestEd issued computer and peripherals.
Submission form to collect general information about the request that can't be located in the service catalog.
Request Virtual Desktop Interface (VDI)
Change your FTE % (Full Time Equivalent). Notifies your manager for approval. Must occur with a payroll cycle.
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
Request changes or edits to existing content or request new content to be added to WestEd.org.