Popular Services

Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.


Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.


Report problems with software and online services, including Box and Smartsheet.


Request laptop computers for new staff.


Questions about and training for using your WestEd issued computer and peripherals.


Request the use of legacy sick leave.


Request help with Entra setup, and multifactor authentication & password resets. Entra is currently WestEd’s identity and access management provider.


Submit questions about the biweekly pay period cycle and associated timesheet pay dates.


Ask any general accounts payable questions. For example: questions about submitting reimbursement, Concur expense report, or submitting invoices for WestEd to pay.


Includes technical support for Zoom, including Zoom enabled conference rooms.