Popular Services
Request for standard and non white sheet approved software. NOTE: For new software requests, depending on the software, 5 business days are required to procure and install the requested software.
Submission form to collect general information about the request that can't be located in the service catalog, please provide as much detail as possible so that we may assess and resolve your request.
Questions about and training for using your WestEd issued computer and peripherals.
Submission form to collect general information about the request that can't be located in the service catalog.
Request computer display, keyboard, mouse, USB-C multiport adapter, web cam, etc.
How do I get access credentials to either a WestEd office/suite or a building where WestEd has offices?
Includes technical support for Zoom, including Zoom enabled conference rooms.
Report problems with software and online services, including Box and Smartsheet.
Request Virtual Desktop Interface (VDI)
Submission form to collect general information about the request that can't be located in the service catalog.
Request for help regarding Concur usage, both travel and non-travel expense, or charges to WestEd-issued credit cards. Visit Concur Expense on Inside WestEd for more info.
Training for select supported software and online systems.
Requests and/or questions related to Adaptive, Cognos or Costpoint reports for existing projects.
General request including Technical Difficulties, Training, and/or Systems Access or Setup such as Adaptive user access or create a new Adaptive sandbox.
Help with infrastructure-oriented software tools, including project tools developed by IT.
Submission form to collect general information about the request that can’t be located in the service catalog.