General Software Issues

Report service outages, document corruption, malfunctions, and other issues where the tool is not operating as expected. Get help with all WestEd supported, employee-facing software and online tools, including Email and Calendar, Zoom, Box, Smartsheet, Microsoft Office, Skedda, Survey Monkey, etc.

For immediate assistance due to an emergency, such as a Zoom issue during a live session, an online service outage, or repeated application crashes while working on a proposal due within the next 48 hours, please call the Support Center directly at 415-615-3264 or 1-877-937-8338

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Service ID: 1077
Wed 10/13/21 2:48 PM
Thu 12/29/22 8:12 PM